Eligibility Specialist II

The Eligibility Specialist II serves as a patient advocate, conducting advanced screenings and guiding patients through complex applications for financial assistance programs such as Medicaid, Medicare, and disability benefits. This role involves in-person and phone outreach to support patients in accessing essential medical care while managing a high caseload and ensuring timely resolution of eligibility issues. The specialist collaborates with hospital staff and government agencies to secure coverage and may provide training or support to colleagues.