Eligibility Specialist

Eligibility Specialists manage multiple responsibilities and deadlines while working at a computer, including processing applications, maintaining accurate information in computer systems, and communicating with clients via phone and electronic channels. The role involves determining eligibility for public assistance programs, supporting residents in achieving self-sufficiency, and maintaining detailed knowledge of program requirements. Successful candidates must complete a structured onboarding and training program, with full-time in-office attendance required during the initial four months of employment.