Email Deliverability Consultant

Braze(1 month ago)

HybridFull TimeMedior$75,532 - $101,556 (estimated)Customer Success

About this role

The Email Deliverability Consultant is a customer-facing role on Braze’s deliverability team focused on helping clients optimize their email programs and sending infrastructure. The role partners closely with Customer Success, Technical Support, Sales, and Growth teams to drive outcomes and represent Braze to high-visibility brands. It also contributes to strategic initiatives, process improvements, and customer education to enhance overall deliverability services.

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Required Skills

Deliverability Support
Ticket Management
Customer Management
Troubleshooting
Deliverability Audits
Blocklist Remediation
IP Warming
Metrics Monitoring
Reputation Management
Strategic Planning

+2 more

About Braze

braze.com

Braze is a customer engagement platform that helps brands power real-time, customer‑centric interactions across mobile apps, web, email, SMS, and in‑app messaging. It offers audience segmentation, campaign orchestration, personalization, and journey-building backed by SDKs and APIs to connect product and marketing workflows. The platform includes analytics and experimentation tools and integrates with major data and martech stacks to measure and optimize lifecycle messaging. Marketers and product teams use Braze to deliver timely, personalized experiences that drive engagement and retention.