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Email Operations Analyst at Braze - ApplyBlast

Email Operations Analyst

Braze

29 days ago

4.2 on Glassdoor

Chicago, Illinois, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

This role involves managing complex email infrastructure initiatives, driving operational health, and resolving high-scale technical escalations to improve scalability and customer onboarding. The position requires collaborating with diverse teams across GTM, Product, and Sales to optimize workflows and implement process improvements. The ideal candidate will leverage data to identify trends, enhance deliverability, and support the growth of the email operations team.

Responsibilities

Manage complex email infrastructure initiatives and IP pool strategy
Analyze performance metrics to identify bottlenecks and improve workflows
Resolve high-scale technical escalations and optimize email deliverability

Skills

About Braze

braze.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Braze is a customer engagement platform that helps brands power real-time, customer‑centric interactions across mobile apps, web, email, SMS, and in‑app messaging. It offers audience segmentation, campaign orchestration, personalization, and journey-building backed by SDKs and APIs to connect product and marketing workflows. The platform includes analytics and experimentation tools and integrates with major data and martech stacks to measure and optimize lifecycle messaging. Marketers and product teams use Braze to deliver timely, personalized experiences that drive engagement and retention.