Embed Operations Associate

Kota(1 month ago)

RemoteFull TimeJunior$56,523 - $75,805 (estimated)Embed

About this role

The Embed Operations Associate at Kota is responsible for enhancing the operational efficiency and coordination of embedded health insurance services for enterprise partners. This role involves streamlining processes, managing the end-to-end launch of new clients, and facilitating cross-functional collaboration among teams such as Engineering, Customer Support, and Compliance. The Associate will focus on process improvement, data management, and the development of client-facing resources to ensure a smooth partner experience while supporting ongoing business operations.

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Required Skills

Process Improvement
Documentation
Partner Lifecycle
Cross-Functional Coordination
Compliance Management
Client Data Capture
Reporting Development
Query Management
Customer Experience
Operational Setup

About Kota

www.kota.io

Kota is an innovative platform designed to streamline the entire employee benefits journey, replacing traditional tools, brokers, and inefficient processes. With a focus on insurance, retirement, and flexible benefits, Kota aims to empower modern teams by providing a comprehensive solution that caters to their unique needs. The platform's user-friendly interface and centralized management system make it easy for companies to enhance their employee benefits offerings and improve workforce satisfaction.