Emergency Assistance Customer Service Representative (Bilingual: German/English) – On Site - 24/7

Philip Morris International(1 month ago)

Amsterdam, NetherlandsOnsiteFull TimeMedior$61,409 - $61,409Customer Service

About this role

As an Emergency Assistance Customer Service Representative at Concentrix, you will be the first point of contact for individuals in urgent need of help, handling critical situations and providing timely assistance. This on-site role in Amsterdam requires fluency in both German and English and demands a calm and decisive demeanor to effectively support customers in emergencies.

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Required Skills

Emergency Assistance
Bilingual Communication
Customer Support
Conflict Resolution

Qualifications

Certificate of Conduct (VOG)

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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