Campus Opportunities

Emergency Communications Operator (Trainee, Operator, Senior)

Campus Opportunities(6 months ago)

OnsiteFull TimeMedior$52,000 - $0Police Department
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About this role

Handles emergency and non-emergency 911 calls for police and fire services, entering accurate incident data into a Computer Aided Dispatch (CAD) system and dispatching appropriate responders. The posting covers both Emergency Communications Operator (basic/intermediate TCOLE levels) and Senior Emergency Communications Operator (advanced/master level) roles, which differ by experience and level of independence. Position requires shift work and is based at the police station.

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Required Skills

  • Emergency Dispatch
  • Call Taking
  • CAD Entry
  • Radio Communication
  • Crisis Intervention
  • Records Checks
  • Data Entry
  • Multitasking
  • Detail Oriented
  • Public Relations

Qualifications

  • High School Diploma
  • Basic Telecommunicator Certificate (TCOLE)
  • Intermediate Telecommunicator Certificate (TCOLE)
  • Advanced Telecommunicator Certificate (TCOLE)
  • Master Telecommunicator Certificate (TCOLE)
  • TCIC/NCIC Operators Certificate
  • TLETS/NLETS Operators Certificate
  • Emergency Fire Dispatch (EFD) Certificate
  • Emergency Medical Dispatch (EMD) Certificate
  • TDD/TTY Certificate

+2 more

Campus Opportunities

About Campus Opportunities

georgetown.edu

New Relic is a SaaS observability and telemetry platform that helps engineering teams instrument, monitor, and troubleshoot applications and infrastructure. It provides APM, infrastructure and host monitoring, logs, metrics, distributed tracing, real-user monitoring, synthetics, alerting, and dashboards through a unified interface and query language (NRQL). Lightweight agents and integrations collect telemetry from apps, browsers, cloud services, containers, and networks so teams can correlate signals and perform root-cause analysis in real time. Organizations use New Relic to reduce mean time to resolution, optimize performance and costs, and gain end-to-end visibility across their stacks.

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