Emergency Recovery Coordinator (ERC)

The Emergency Recovery Coordinator serves as the first point of contact for property owners following traumatic events, guiding them through the initial recovery process while building trust and securing mitigation work. This fast-paced, high-stakes role involves collaborating with first responders, adjusters, and community leaders to protect properties and represent the company in the community. The position requires strong communication skills, empathy, and the ability to thrive in high-pressure environments while managing multiple priorities.