Employee Relations Business Partner

Twilio(8 days ago)

RemoteFull TimeSenior$120,960 - $154,700People Team / Employee Relations

About this role

Twilio is seeking an Employee Relations Business Partner to provide strategic consultation and legal risk assessment within their Global ER team. The role involves handling complex employee relations cases, conducting investigations, and working closely with legal and HR teams to ensure compliance and organizational stability.

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Required Skills

employment Law
Risk Assessments
Investigations
Employee Relations
Legal Guidance
Data Analytics
HR Management
Policy Development
Stakeholder Management

Qualifications

Bachelor degree in HR Management, Employee or Industrial Relations, Business, Employment or Legal Studies
5-8 years Employee Relations experience
Expertise in US and Canada employment laws
Legal triage or HR-Legal liaison experience
Risk assessment experience

About Twilio

twilio.com

Twilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.

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