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Employee Services - HR Case Management at Applied Materials - ApplyBlast

Employee Services - HR Case Management

Applied Materials

4 months ago

3.9 on Glassdoor

Bangalore, India

Onsite

Full Time

Senior

0 applicants

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About this role

An HR Customer Services Support Agent at Applied Materials delivers transactional HR services and responds to inquiries from global internal customers regarding processes, systems, and policies. The role involves accurately resolving issues related to performance management, Workday, benefits, and payroll while ensuring compliance with service-level agreements. Agents must consult supervisors for complex matters and actively participate in maintaining process documents to drive continuous improvement.

Responsibilities

Respond to internal customer inquiries on HR processes and systems
Resolve issues related to performance management, benefits, and payroll
Escalate complex inquiries to supervisors for resolution
Maintain process documents and implement improvements
Ensure compliance with HR policies and service-level agreements

Skills

Qualifications

Bachelor's degree in HR, Organizational Psychology, Business Administration, or related field

About Applied Materials

appliedmaterials.com

Headquarters

Santa Clara, California, United States

Company Size

10001+ employees

Founded

1967

View Profile

Applied Materials is a global leader in materials engineering solutions that enable the production of virtually every new semiconductor chip and advanced display. The company designs, manufactures and services equipment, software and process technologies across semiconductor fabrication (deposition, etch, implantation, inspection/metrology, CMP, ALD/CVD/PVD), advanced packaging and display manufacturing. Its customers include chipmakers, foundries and display manufacturers worldwide, and it provides process integration, factory automation and lifecycle services to improve yield, performance and cost. Headquartered in Santa Clara, California, Applied Materials combines deep R&D and scale to drive device scaling, energy efficiency and new architectures.