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© All Rights Reserved. ApplyBlast.com
Dentsu
The End User Services Manager leads the full End User Services function within Technology Operations, overseeing reactive support, proactive problem identification, and multi-site coordination across the US and Canada. This hands-on leadership role involves managing a team of IT professionals, collaborating with outsourced service desk partners, and partnering with internal teams to drive operational standards and improve the employee technology experience. The position focuses on leveraging real-time monitoring, analytics, and AI automation to shift from break/fix to prevention and ensure consistent, high-quality service delivery.
Dentsu is an integrated growth and transformation partner to the world's leading organizations, founded in 1901 in Tokyo, Japan. Present in over 145 countries and regions, Dentsu delivers end-to-end experience and business transformation through a global network of agencies spanning Media, CXM, and Creative. Its leadership brands include Dentsu Creative, Carat, iProspect, dentsu X, Merkle, and Tag.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dentsu.
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