End User Services – Onsite IT Support Technician

General Manufacturing(1 month ago)

Pasadena, CA, California, United StatesOnsiteFull TimeJunior$48,550 - $66,048 (estimated)Information Technology

About this role

An Onsite IT Support Technician at General Motors provides hands-on, in-person technical support to employees and helps maintain IT infrastructure. The role focuses on troubleshooting and resolving hardware, software, and network issues, managing user accounts, and supporting IT asset management. It supports operational continuity and participates in IT projects such as hardware refreshes and software upgrades.

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Required Skills

Hardware Troubleshooting
Software Troubleshooting
Microsoft Windows
Mac OS
Active Directory
ServiceNow
ITIL
Network Troubleshooting
System Management
Asset Management

+2 more

Qualifications

Bachelor's Degree in Computer Science
CompTIA A+
Microsoft Certified Professional

About General Manufacturing

gm.com

General Motors is a global automotive company and the parent of Chevrolet, Buick, GMC and Cadillac, designing, engineering and manufacturing a full range of cars, trucks and SUVs. Beyond vehicles, GM provides connected and mobility services—such as OnStar and GM Energy—and invests in vehicle safety, autonomous driving and other advanced engineering. The company is pursuing electrification and sustainability through initiatives like its Journey to Zero Emissions while supporting communities and workforce development. For more than a century GM emphasizes quality, reliability and delivering a vehicle for every drive.

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