BIO1009BIPH
The Onsite Technology Lead at Independence Pet Holdings provides advanced technical support to Chicago-based users and VIP executives, managing office AV systems, printer infrastructure, and network closet equipment. This role serves as an L2/L3 escalation point for a larger MSP, overseeing ITIL processes, software asset management in ServiceNow, and vendor coordination. The position also involves leading deployment projects and ensuring high-quality white-glove support for executive leadership meetings.
Headquarters
New York, New York, United States
Company Size
1-10 employees
Founded
2021
Independence Pet Holdings is a pet-health focused holding company established in 2021. It leads the pet health industry by managing an all-encompassing portfolio of pet brands and services, including pet insurance brands and pet health insurance offerings. The group integrates insurance, care services, and related pet-health solutions under one umbrella to improve access and outcomes for pets and their owners. With a strategic emphasis on growth and collaboration, it seeks to advance the pet health ecosystem across its brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BIO1009BIPH.
14% above the average for this role
Vice President, End User Technology: VIP Support
Santander
Desktop Support Engineer
Tabush
ServiceNow Admin
Agile Enterprise Solutions
Team Lead Help Desk Technician V (Executive/VIP Support) DC Metro Area
General Dynamics Information Technology
Senior Systems Engineer (L3 - Network-Focused)
GXA
End User Computing (EUC) Analyst
Core Specialty Insurance Holdings