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End User Support Administrator II (Onsite) at RTX - ApplyBlast

End User Support Administrator II (Onsite)

RTX

4 months ago

3.7 on Glassdoor

Onsite

Full Time

Senior

17 applicants

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About this role

Raytheon Company, managed by Collins Aerospace, is seeking an Onsite End User Support Administrator II to provide Tier 1 and Tier 2 technical support in a 24/7 helpdesk environment at Malmstrom AFB. The role involves troubleshooting hardware and software issues, managing Microsoft Windows and Linux environments, and utilizing tools like MECM, BMC FootPrints, and VMware to maintain secure end-user systems. Candidates must possess an active Top Secret security clearance with SCI eligibility and hold the required DoD 8570 IAT Level II certification.

Responsibilities

Provide Tier 1 and Tier 2 technical support for end users in an Enterprise IT environment
Configure and maintain end-user devices within Linux and Microsoft environments
Manage user accounts, permissions, and group policy updates across systems
Support and troubleshoot virtual desktop environments using VMware and ESXi
Document technical support activities and maintain accurate incident records

Skills

Qualifications

Active and transferable U.S. government issued Top Secret security clearanceSCI eligibilityU.S. CitizenshipDoD 8570 IAT Level II certificationBachelor's degree in STEM

About RTX

rtx.com

Headquarters

Arlington, Virginia, United States

Company Size

10001+ employees

Founded

2020

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At RTX, we're accelerating ideas to solve some of the world's biggest challenges by bringing together the brightest, most innovative minds across aviation, space and defense.