Hibu

End User Support Engineer I

Hibu(26 days ago)

Cedar Rapids, IA, Iowa, United StatesOnsiteFull TimeJunior$52,875 - $71,120 (estimated)Information Technology
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About this role

The End User Computing Support Engineer I provides front-line technical support to employees, ensuring they have the tools and systems needed to work effectively. The role supports both office and remote users, collaborates with IT and third-party teams, and contributes to onboarding/offboarding, device deployment, and knowledgebase documentation. It emphasizes delivering excellent customer service while following IT policies and meeting SLAs.

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Required Skills

  • End User
  • Windows
  • macOS
  • Microsoft 365
  • Software Support
  • Endpoint Management
  • SCCM
  • Intune
  • Active Directory
  • Group Policy

+13 more

Qualifications

  • Associate's Degree in Information Technology or Computer Science
  • 1-2 Years Experience Supporting End Users
Hibu

About Hibu

hibu.com

Hibu is a digital marketing and advertising company that helps small and medium-sized local businesses attract customers online. They offer website design and hosting, search engine optimization, local listings management, paid search and social advertising, reputation and social media services, and analytics-driven campaign management. Hibu combines creative services, technology platforms, and hands-on account management to deliver lead-generation and ROI-focused marketing across search, social, display, and mobile channels. Their focus is on simplifying digital marketing for local businesses with integrated reporting and managed services.

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