End User Support Specialist
Syms Strategic Group, LLC (SSG)
About this role
Syms Strategic Group is seeking an End User Support Specialist to provide technical support, troubleshooting, and user assistance for enterprise applications within a secure DoD environment. The role involves managing system incidents, supporting OpenText platforms, and coordinating with project teams to ensure smooth operations at Joint Base Andrews, MD.
Skills
Qualifications
About Syms Strategic Group, LLC (SSG)
symssg.comSymssg is a Singapore-based digital solutions company that designs and builds websites, web and mobile applications, and e‑commerce platforms. They offer end-to-end services including UX/UI design, custom development, cloud hosting and managed support, plus digital marketing and SEO to help clients drive traffic and conversions. Serving SMEs and enterprises across industries, Symssg focuses on practical, scalable solutions and measurable results to help businesses modernize operations and grow online.
About Syms Strategic Group, LLC (SSG)
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Syms Strategic Group, LLC (SSG).
Salary
$85k – $95k
per year