The Onset
The End User Support Technician / Helpdesk role is a 12+ month contract position based in Sydney CBD, providing Level 1 and 2 desktop and end‑user support across enterprise IT environments. The role involves troubleshooting hardware, software, networking and AV issues, managing incidents via ticketing systems, and supporting remote sites while ensuring security and compliance standards.
Headquarters
Surry Hills, New South Wales, Australia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Onset.
The Onset didn’t post a salary, so this is our estimate from similar listings.
20% above the average for this role