Endpoint Security Support Engineer
bitdefender
About this role
Bitdefender is seeking an Endpoint Support Engineer responsible for providing technical assistance to enterprise clients, troubleshooting issues, and supporting deployments of security solutions. The role involves collaboration with development teams, maintaining communication with customers, and ensuring support SLAs.
Skills
Qualifications
About bitdefender
bitdefender.comBitdefender is a global cybersecurity company that builds threat prevention, detection, and response solutions for consumers, SMBs, and enterprises. Its product portfolio includes endpoint protection (GravityZone), EDR/MDR, network, cloud and IoT security, and consumer antivirus suites, powered by machine learning, behavioral analytics and insights from its threat research labs. Bitdefender emphasizes high detection accuracy with low performance impact and offers managed services and tooling to help organizations reduce risk and respond to incidents. It sells worldwide through direct channels and a broad partner ecosystem.
About bitdefender
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for bitdefender.
Salary
$48k – $56k
per year
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