Endpoint Support Engineer - L5

Mitsogo Inc(5 days ago)

Manila, PhilippinesOnsiteFull TimeSenior$141,597 - $189,939 (estimated)Technical Support

About this role

Hexnode is a global leader in Unified Endpoint Management (UEM), managing millions of devices across major platforms and driving enterprise software and cybersecurity innovation. The Endpoint Support Engineer will be a member of the technical support organization working with global clients to support Hexnode’s UEM product suite.

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Required Skills

UEM
Technical Support
L3 Support
Troubleshooting
Escalation
Documentation
Training
Collaboration
Communication
Problem Solving

+2 more

Qualifications

Bachelor’s Degree in Computer Science or Information Technology

About Mitsogo Inc

mitsogo.com

Mitsogo is the company behind Hexnode, a Unified Endpoint Management (UEM) platform that helps organizations secure and manage endpoints and enterprise data. Hexnode provides device provisioning, app and policy management, remote troubleshooting, kiosk/lockdown and compliance enforcement across mobile, desktop and IoT platforms. The product is available as cloud-hosted or on‑premises and integrates with identity and enterprise systems to support BYOD, corporate-owned and mixed deployments. Customers choose Hexnode for broad platform coverage, strong security controls, and a user-friendly management experience.