Eng Product Support Snr

Axcelis Technologies (Malaysia) Pte Ltd(11 months ago)

Tokyo, JapanOnsiteFull TimeSenior$126,484 - $170,442 (estimated)Technical Support

About this role

A Technical Support Engineer provides advanced product support for highly technical equipment and systems when first-line support cannot resolve issues. The role serves as an escalation point for complex customer and field problems and interfaces with engineering teams to improve product reliability and quality.

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Required Skills

Technical Support
Troubleshooting
Debugging
Root Cause Analysis
Electro-Mechanical Systems
Computer Systems
Software Support
Network Support
Wireless Systems
Customer Training

+2 more

Qualifications

Bachelor's Degree

About Axcelis Technologies (Malaysia) Pte Ltd

axcelis.com

Axcelis is a leading provider of ion implantation systems, renowned for its advanced Purion platform that emphasizes precision, purity, and productivity. The company's innovative technology aims to deliver the lowest cost of ownership while supporting the evolving needs of semiconductor manufacturers. With a commitment to excellence, Axcelis plays a crucial role in enhancing manufacturing processes for the semiconductor industry.

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