Engagement Manager (3 positions)

Campus Opportunities(6 days ago)

HybridFull TimeSenior$103,723 - $202,779Information Technology

About this role

The Engagement Manager at Georgetown University serves as a trusted advisor for university departments, developing partnerships to deliver IT solutions and guidance. They assist in creating IT roadmaps, facilitate communication, and ensure policies are followed, representing the IT organization to stakeholders. The role involves strategic collaboration within the university to enhance IT services and project success.

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Required Skills

stakeholder Management
Project Management
Requirements Gathering
IT Strategy
Communication
Security Standards
Business Process Mapping
Transformation Implementation
Consulting
Customer Service

About Campus Opportunities

georgetown.edu

New Relic is a SaaS observability and telemetry platform that helps engineering teams instrument, monitor, and troubleshoot applications and infrastructure. It provides APM, infrastructure and host monitoring, logs, metrics, distributed tracing, real-user monitoring, synthetics, alerting, and dashboards through a unified interface and query language (NRQL). Lightweight agents and integrations collect telemetry from apps, browsers, cloud services, containers, and networks so teams can correlate signals and perform root-cause analysis in real time. Organizations use New Relic to reduce mean time to resolution, optimize performance and costs, and gain end-to-end visibility across their stacks.

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