Engagement Manager

Norm Ai(2 months ago)

HybridFull TimeManager$199,753 - $258,729 (estimated)Client Engagement and Strategy

About this role

As an Engagement Manager at Norm Ai, you will be the primary contact for clients, ensuring they successfully onboard and derive maximum value from the AI-powered legal and compliance platform. This role involves building and maintaining strong client relationships, driving proactive support, and translating complex legal and business needs into actionable solutions, while collaborating with cross-functional teams. You will also be responsible for managing the entire client engagement lifecycle, from onboarding to renewals, ensuring client satisfaction and successful outcomes in a highly regulated environment.

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Required Skills

Client Onboarding
Client Relationships
Proactive Support
Complex Problem-Solving
Communication Skills
Project Management
Legal Knowledge
Compliance Understanding
Client Engagement
Collaboration

+10 more

Qualifications

Juris Doctor (JD)
5+ years of professional experience in client success, engagement, or account management roles within compliance, legal services, or technology

About Norm Ai

www.norm.ai

Norm Ai is a cutting-edge platform that leverages artificial intelligence to transform legal and compliance processes into strategic advantages for sophisticated institutions. By converting complex regulations and policies into AI agents, Norm Ai streamlines workflows, reduces risks, and enhances operational efficiency for legal teams. The company's proprietary approach allows for tailored solutions that adapt over time, ultimately improving the accuracy and speed of compliance-related tasks. Norm Ai is trusted by clients managing over $30 trillion in assets, establishing its position as a leader in the regulatory AI space.