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Engagement Manager at Norm Ai - ApplyBlast

Engagement Manager

Norm Ai

11 months ago

4.6 on Glassdoor

New York, NY

Hybrid

Full Time

Manager

2 applicants

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About this role

As an Engagement Manager at Norm Ai, you will be the primary contact for clients, ensuring they successfully onboard and derive maximum value from the AI-powered legal and compliance platform. This role involves building and maintaining strong client relationships, driving proactive support, and translating complex legal and business needs into actionable solutions, while collaborating with cross-functional teams. You will also be responsible for managing the entire client engagement lifecycle, from onboarding to renewals, ensuring client satisfaction and successful outcomes in a highly regulated environment.

Skills

Qualifications

Juris Doctor (JD)5+ years of professional experience in client success, engagement, or account management roles within compliance, legal services, or technology

About Norm Ai

www.norm.ai

Headquarters

Brooklyn, New York, United States

Company Size

11-50 employees

Founded

2023

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Norm Ai is an agentic law company that embeds law into AI agents to power critical legal and compliance workflows and govern AI agents operating in regulated environments. The company offers AI agents built by domain experts, a Supervisory AI verification layer, and Norm Law — the world's first fully AI-native law firm for global institutional clients. Norm Ai is trusted by institutions managing over $35 trillion in combined assets and has raised over $200M, reaching a $1.2 billion valuation.