Engagement Manager

Synthflow AI(1 month ago)

RemoteFull TimeManager$142,901 - $188,326 (estimated)GTM

About this role

The Engagement Manager at Synthflow AI is responsible for the end-to-end delivery of enterprise Voice AI projects, ensuring customers achieve measurable outcomes on time and within budget. This role involves orchestrating project timelines, coordinating cross-functional teams, and managing stakeholder communication while maintaining a clear project scope. The Engagement Manager also handles technical aspects such as API integration and compliance, and is tasked with operationalizing success by producing runbooks and feeding improvements back to engineering. The ideal candidate has a strong background in technical implementation and project management for B2B SaaS solutions, particularly with enterprise clients.

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Required Skills

Project Management
Technical Implementation
B2B SaaS
Deployment Management
Stakeholder Management
API Integration
Telephony Connectivity
Cross-Functional Coordination
Change Control
Risk Management

+6 more

About Synthflow AI

synthflow.ai

Synthflow is an innovative platform that allows users to create custom AI voice agents for automating their phone calls without the need for coding or technical skills. Users can leverage their own data and ideas to design powerful automation solutions that enhance communication efficiency. With a focus on user-friendliness and accessibility, Synthflow aims to revolutionize how businesses handle phone interactions, making it easier than ever to streamline processes. Located in Berlin, Synthflow is poised to transform customer engagement through advanced AI technology.