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Engagement Specialist, Experienced (IKC) at DaVita - ApplyBlast

Engagement Specialist, Experienced (IKC)

DaVita

3 days ago

3.3 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Engagement Specialist, Experienced (IKC) facilitates CHE completion and coordinates with healthcare providers to prepare for patient appointments. This role involves outbound calls for scheduling and rescheduling, welcoming new patients, and reengaging high-risk patients to support care teams. The position requires a blend of on-site clinic visits and telehealth coordination to support patients with CKD and ESKD.

Responsibilities

Facilitate CHE completion in nephrology offices and clinics
Perform outbound calls for patient scheduling and reminders
Welcome new patients and escalate concerns to clinical staff

Skills

About DaVita

davita.com

Headquarters

Denver, Colorado, United States

Company Size

10001+ employees

Founded

1999

View Profile

DaVita is a leading provider of kidney care services, offering dialysis treatments (in-center and home-based), chronic kidney disease education, and integrated care support for patients managing CKD and end-stage kidney disease. The company operates dialysis centers nationwide and provides tools and resources including dietitian-developed recipes, GFR calculators, and kidney health classes. DaVita also partners with hospitals, health plans, and skilled nursing facilities to deliver comprehensive kidney care solutions.