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Engagement Specialist, Intermediate (IKC) at DaVita - ApplyBlast

Engagement Specialist, Intermediate (IKC)

DaVita

4 months ago

3.3 on Glassdoor

Texas

Hybrid

Full Time

Junior

0 applicants

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About this role

The Engagement Specialist facilitates Comprehensive Health Evaluations (CHE) and manages patient onboarding, scheduling, and re-engagement efforts for kidney disease patients. This role involves high-volume outbound calling, in-person clinic support, and building rapport to drive patient engagement rates while coordinating with nurse practitioners and care teams.

Responsibilities

Facilitate Comprehensive Health Evaluation completion for patients
Perform outbound calls to schedule appointments and re-engage patients
Welcome new patients and collect demographic information and consents
Coordinate with nurse practitioners to prepare for in-person appointments
Escalate patient concerns to appropriate clinical staff as needed

Skills

About DaVita

davita.com

Headquarters

Denver, Colorado, United States

Company Size

10001+ employees

Founded

1999

View Profile

DaVita is a leading provider of kidney care services, offering dialysis treatments (in-center and home-based), chronic kidney disease education, and integrated care support for patients managing CKD and end-stage kidney disease. The company operates dialysis centers nationwide and provides tools and resources including dietitian-developed recipes, GFR calculators, and kidney health classes. DaVita also partners with hospitals, health plans, and skilled nursing facilities to deliver comprehensive kidney care solutions.