Engagement Specialist
Ounce of Care(5 months ago)
About this role
Ounce is a mission-driven organization that uses a technology-enabled, community-based service model to support residents in affordable housing and improve outcomes at scale. This role is part of Ounce’s new “Light Touch” model in California, serving as the on-site presence who helps residents connect with Ounce’s virtual care navigation support. The position is highly flexible and designed for someone who enjoys building community relationships in person.
Required Skills
- Community Engagement
- Resident Outreach
- Event Setup
- Event Coordination
- Referral Tracking
- Relationship Building
- Customer Service
- Problem Solving
- Google Workspace
- Zoom
+1 more
About Ounce of Care
ounceofcare.comOunce is a resident experience platform focused on "redefining resident services" for multifamily property owners, managers, and onsite teams. It centralizes resident-facing functions—maintenance requests, communications, payments, and amenity booking—into a mobile-first interface and integrates with property management systems and analytics to streamline operations. Ounce’s tools aim to improve resident satisfaction and retention while simplifying back‑office workflows for operators.
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