Engine Field Service Technician - Level III

The Engine Field Service Technician - Level III serves as a technical specialist and primary customer support contact, responsible for diagnosing and executing complex repairs to engine products at customer sites. This role involves establishing productive customer relationships, performing preventative maintenance, and escalating unresolved issues to product specialists or supervisors. The technician also coaches junior staff, completes required documentation, and ensures adherence to health, safety, and environmental policies.