Engineer 2, Engineering Operations
Xfinity
About this role
The Network & Software Support Engineer at Comcast is responsible for 24x7 network, system, and application operations, including monitoring, troubleshooting, and supporting both network and software platforms to ensure high service availability. The role involves handling customer-impacting issues, performing root cause analysis, and collaborating with internal teams to meet SLAs.
Skills
Qualifications
About Xfinity
xfinity.comXfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
Salary
$48k – $96k
per year