SES Satellites
This role supports business services and applications deployed within SES by managing tickets, providing remote and hands-on assistance, and acting as a point of escalation for complex issues. The incumbent serves as a Problem Analyst and Incident Manager, mentors junior agents, and ensures adherence to ITIL and security policies. Responsibilities include the full lifecycle management of End User Computers, utilizing tools like Intune and Jamf, and maintaining knowledge bases.
We provide reliable and secure satellite and ground communications solutions. We push for breakthroughs in connectivity and their impact on people worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SES Satellites.
SES Satellites didn’t post a salary, so this is our estimate from similar listings.
8% below the average for this role