SES Satellites
This role provides comprehensive support for all business services and applications deployed within SES, including ticket management, telephone support, remote assistance, and hands-on technical interventions. The position acts as an escalation point for complex End User Computing (EUC) issues and serves as an Incident Manager when required. Responsibilities include mentoring junior agents, managing the EUC lifecycle, documenting ITSM tool resolutions, and ensuring adherence to ITIL and security policies.
We provide reliable and secure satellite and ground communications solutions. We push for breakthroughs in connectivity and their impact on people worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SES Satellites.
SES Satellites didn’t post a salary, so this is our estimate from similar listings.
9% above the average for this role