Engineer – Enterprise Technology Support

The Engineer – Enterprise Technology Support role serves as a primary point of contact for global digital and tech services, resolving incidents and fulfilling service requests for colleagues across Boldyn Networks. Based in the Irvine office on a hybrid basis, the position combines hands-on troubleshooting with accurate ticket management, clear communication, and thoughtful escalation to deliver a consistent support experience. The role involves supporting a variety of end-user devices, operating systems, and workplace technologies while maintaining accurate records and managing stakeholder expectations.