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© All Rights Reserved. ApplyBlast.com
HCL Group
A Major Incident Manager for HANA Enterprise Cloud Customer Landscapes is responsible for making tactical decisions to restore degraded services quickly and managing ad-hoc support teams during escalations. The role involves constant situation assessment, resource triggering, thorough documentation of actions, and maintaining communication channels with senior management and consumers. Candidates must possess strong leadership skills to manage emotions and coordinate complex, highly situational cases within a global environment.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.
HCL Group didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role