IT Solutions
The Engineer, Managed Services supports multiple clients by handling inbound and escalated Service Desk inquiries, providing remote hardware/software support, and managing network, datacenter, security, and voice technologies. The role requires strong problem‑solving skills, the ability to work under pressure during client‑down situations, and excellent customer service while collaborating with internal teams and vendors.
Headquarters
Mexico City, Mexico City, Mexico
Company Size
51-200 employees
Founded
2002
IT Solutions diseña e implementa soluciones de Tecnologías de Información, incluyendo infraestructura, ciberseguridad, transformación digital y servicios en la nube (IaaS, PaaS, SaaS) para empresas en México. La empresa analiza las necesidades de sus clientes y crea arquitecturas basadas en productos de vanguardia, respaldada por alianzas con fabricantes líderes. Adicionalmente, ofrece servicios profesionales especializados para garantizar proyectos exitosos que generan valor a sus clientes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IT Solutions.
IT Solutions didn’t post a salary, so this is our estimate from similar listings.
7% above the average for this role