Engineer, Remote Support
Rockwell Automation(1 month ago)
About this role
This role provides advanced technical support for Rockwell Automation customers and internal teams focused on the Logix family of industrial automation products. The position works as an escalation point when first-line support cannot resolve issues, collaborating with customers across multiple channels. It reports to the Remote Support Supervisor and is based in a hybrid schedule in Mayfield Heights, Ohio or Milwaukee, Wisconsin.
Required Skills
- Technical Support
- Troubleshooting
- Customer Support
- Industrial Automation
- ControlLogix
- CompactLogix
- MicroLogix
- PLC Programming
- Networking
- Email Support
+4 more
Qualifications
- Bachelor's Degree
- Electronics
- Electrical Engineering
- Computer Science
About Rockwell Automation
rockwellautomation.comWe connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and sustainable.
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