FIS
The Engineer Support II provides first‑level technical assistance to clients, diagnosing and resolving issues with Windows workstations, Microsoft 365, email, printers, mobile devices, VPN, and networking. The role ensures high‑quality ticket documentation, adheres to service level agreements, and contributes to knowledge‑base maintenance while delivering excellent customer service.
Headquarters
Jacksonville, Florida, United States
Company Size
10001+ employees
Founded
1968
FIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FIS.
FIS didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role
2 weeks ago