Engineer, Technical Support
Packsize
About this role
The Technical Support Engineer provides technical assistance and customer support for Packsize customers across North America, working onsite in Louisville, KY or Salt Lake City, UT. The role focuses on diagnosing issues, supporting field service engineers, and maintaining documentation/databases while contributing to a collaborative, high-paced manufacturing environment. Training on Packsize equipment is provided.
Skills
Qualifications
About Packsize
packsize.comBuy custom packaging boxes your business needs with Packsize. Explore our range of product packaging options and start shipping smarter right-sized boxes today!
Recent company news
PR NewswirePacksize Demonstrates Transformational Automated Solutions, Strategic Growth
Dec 8, 2025
Modern Materials HandlingWebstaurantStore adds more packaging automation systems from Sparck Technologies, a Packsize company
Aug 6, 2025
Packaging GatewayPackaging Gateway Excellence Awards 2025: Packsize
Nov 25, 2025
Business WireWebstaurantStore Achieves Automated Packaging Milestone With 13 CVP Impack Machines by Sparck Technologies, a Packsize Company
Aug 6, 2025
The Business JournalsPacksize eyes $30M expansion at Louisville facility, adding 21 jobs over 10 years
Nov 18, 2025
About Packsize
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Packsize.
Salary
$56k – $60k
per year
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