Engineering Manager - AI Platform
Intercom(4 days ago)
About this role
Intercom is seeking a hands-on Engineering Manager for their AI Platform team, which develops the infrastructure supporting AI products like Fin. The role involves leading a team of engineers, contributing to code, and shaping the platform to enable rapid and reliable AI development. This is an opportunity to work at the intersection of leadership and technical development in a cutting-edge AI environment.
Required Skills
- Infrastructure
- Platform
- AI
- Engineering
- Coding
- Architecture
- ML Systems
- Leadership
- Developer Tools
- Reliability
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.
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