Engineering Manager, DevOps

Cyara

4 months ago

3.8 on Glassdoor

Melbourne, Australia

Hybrid

Full Time

Manager

4 applicants

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About this role

The Cloud Engineering Manager at Cyara leads and mentors a team of cloud engineers to deliver robust AWS-based infrastructure and cloud engineering solutions. The role reports to the Senior Director of CloudOps and combines deep technical expertise in AWS and Linux with people leadership and strategic planning. The manager ensures Cyara’s cloud services are well-architected, secure, compliant, and cost-optimized while aligning cloud engineering initiatives with company objectives. This position also drives collaboration with product and development teams to support the product roadmap and continuous delivery of Cyara’s CX assurance platform.

Skills

Qualifications

BS in Computer ScienceMasters in Computer ScienceAWS Certified Solutions ArchitectAWS Certified DevOps Engineer

About Cyara

cyara.com

Cyara is an AI-led CX assurance platform that helps companies test, monitor, and optimize customer journeys—particularly voice and contact-center digital experiences. It automates functional, regression, and load testing for IVR, telephony, chatbots and other channels, and continuously monitors live interactions to detect regressions, routing issues, and performance problems. Cyara integrates with contact-center systems and development workflows to accelerate delivery, reduce defects, and ensure SLA/compliance. Enterprises use the platform to validate changes, improve reliability, and deliver smoother, more consistent customer experiences.