Engineering Manager, Enterprise
Podium(18 days ago)
About this role
The Engineering Manager will lead Podium’s Enterprise AI team, building custom conversational AI agent solutions for the company’s largest customers and extending the core AI agent platform. This hands-on leadership role owns the full lifecycle from customer requirements through architecture, deployment, and production support, while balancing delivery of custom solutions with development of reusable platform capabilities. The role directly impacts revenue by ensuring enterprise customer success and scaling platform reliability and performance.
Required Skills
- Conversational AI
- LLM Deployment
- Platform Architecture
- Developer Tooling
- Infrastructure
- Reliability
- Performance Optimization
- Production Support
- Customer Integration
- Technical Strategy
+3 more
About Podium
podium.comPodium is an AI-powered lead generation and customer interaction platform that helps local and multi-location businesses capture, qualify, and convert more leads through conversational messaging and automation. It centralizes customer communications (text, webchat, and a unified inbox), automates follow‑ups and lead routing, and includes tools for managing reviews and payments. Companies use Podium to speed responses, improve local reputation, and drive higher conversion and revenue from inbound leads.