Engineering Manager, Insights

Decagon(8 days ago)

HybridFull TimeSenior$280,000 - $430,000Engineering

About this role

Decagon is a conversational AI platform that helps brands deliver personalized customer interactions through AI agents across multiple channels. The company focuses on reinventing customer experiences to be faster, richer, and more meaningful. They are building products to better analyze and understand agent conversations to enhance customer support.

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Required Skills

engineering Management
Product Development
Data Pipelines
Analytics
Insight Products
Scalable Data Models
Streaming Systems
Near Real-Time Analytics
System Architecture
Relational Databases

About Decagon

decagon.ai

Decagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.

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