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English Customer Service Representative at Concentrix - ApplyBlast

English Customer Service Representative

Concentrix

24 days ago

3.3 on Glassdoor

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

An English-speaking Customer Service Representative supports small and medium-sized businesses of a leading global technology company by helping them grow through online advertising tools. The role involves interacting with clients via chat, email, and phone to provide pre- and post-sales support, assist with products, and expand the self-serve advertising client base. This position requires handling sensitive information and de-escalating situations while working in an international team.

Responsibilities

Support SMB clients via chat, email and phone
Provide pre- and post-sales support
Assist clients with products and tools to improve their experience

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.