Enrollment Communications Quality Specialist

Pansophic Learning(19 days ago)

HybridFull TimeSenior$76,725 - $104,771 (estimated)Enrollment

About this role

An Enrollment Communications Quality Specialist is responsible for ensuring the Enrollment Team delivers high-quality, compassionate, and effective interactions with prospective families. The role acts as the quality expert and strategic partner to Enrollment leadership and cross-functional teams to improve the family experience. This position reports to the Enrollment Director.

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Required Skills

Quality Assurance
Rubric Design
Data Analysis
Trend Analysis
Coaching
Training Design
Process Improvement
Call Scoring
Cross-Functional Collaboration
Communication

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About Pansophic Learning

pansophiclearning.com

Pansophic Learning is an education-technology and instructional design firm that builds custom digital learning solutions for colleges, universities and corporate clients. They design and develop online courses, learning platforms, curriculum modernization, and implementation services—combining pedagogical expertise, multimedia design, and analytics to improve learner outcomes. Pansophic partners with institutions to scale programs and provide ongoing support, training, and technology integration. Clients hire them for tailored, research-informed programs that blend instructional design with practical deployment and measurement.