Northeastern University
The Enrollment Contact Representative is a student-facing role at Northeastern University serving as the primary phone-based point of contact for prospective and current students and their families. The position supports the university’s enrollment and retention objectives by facilitating connections between students and campus services. The role is based in Dedham and operates within a metrics-driven contact center environment on a hybrid schedule.
Headquarters
Boston, Massachusetts, United States
Company Size
5001-10000 employees
Northeastern University is a private, global research university founded in 1898 and known for its emphasis on experiential learning and engagement with industry and communities. It offers a broad range of undergraduate, graduate, and professional programs across fields such as engineering, health, business, computer science, and the social sciences, anchored by a signature cooperative education (co-op) model that integrates classroom study with paid, real-world work experiences. Northeastern operates a network of campuses, research centers, and international partnerships that support interdisciplinary research, entrepreneurship, and applied solutions to societal challenges. The university emphasizes career outcomes, innovation, and global engagement through collaboration with employers, governments, and civic organizations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Northeastern University.
Digital Biology
Sep 25, 2023