Enrollment Specialist Supervisor

The Enrollment Specialist Supervisor manages Fair Fares intake operations across New York City, ensuring standard procedures and service objectives are met while supervising teams of Enrollment Specialists. This role involves coordinating with internal staff and interagency partners to execute program goals, monitor staff performance, and maintain accurate records. The position requires overseeing daily workflows, training personnel, and safeguarding confidential consumer data to support low-income families accessing transit subsidies.