Hook
A Customer Success Manager at Hook owns commercial performance across enterprise accounts, driving revenue growth through retention, expansion, and renewals. The role involves strategic relationship management, product expertise, and collaboration with internal teams to ensure customer success.
Headquarters
Ann Arbor, Michigan, United States
Company Size
51-200 employees
Founded
2006
Hook is a software company that helps businesses create interactive product demos, guides, and onboarding experiences to improve user engagement and sales. Its platform is used by go-to-market teams to showcase products without requiring live environments, supporting use cases in sales, marketing, and customer education. Hook operates in the SaaS and product experience software industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hook.
13% below the average for this role
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