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Enterprise Architect, Commercial IT/CRM at Cengage Group - ApplyBlast

Enterprise Architect, Commercial IT/CRM

Cengage Group

5 months ago

1.1 on Glassdoor

Remote

Full Time

Senior

1 applicant

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About this role

A Senior Enterprise Architect within Commercial IT at Cengage leads the design of the Salesforce-centered CRM ecosystem to support sales, service, marketing, and commercial operations. The role involves establishing target-state architecture, defining guardrails, reducing technical debt, and enabling scalable automation and AI-ready processes while partnering with technology and business leaders.

Responsibilities

Define and maintain target-state architecture for Commercial IT and CRM capabilities
Translate commercial business goals into scalable architecture patterns and guardrails
Establish architecture principles and reusable design patterns for the CRM ecosystem
Partner with product owners to ensure delivery decisions align with long-term architecture
Identify opportunities to reduce technical debt and simplify Salesforce usage

Skills

Qualifications

Salesforce Application Architect CertificationSalesforce System Architect CertificationSalesforce Technical Architect Certification

About Cengage Group

cengagegroup.com

Headquarters

Farmington Hills, Michigan, United States

Company Size

5001-10000 employees

View Profile

We are a global education technology company serving millions. Provides quality digital products and services to equip students with skills needed to be job ready.