Enterprise Client Success Executive
meltwater
About this role
The Client Success Executive (CSE) at Meltwater is responsible for nurturing long-term relationships with enterprise clients, understanding their business needs, and ensuring the successful adoption of Meltwater's solutions. They serve as a trusted advisor to clients, facilitating growth, retention, and renewal, while collaborating with internal teams to align strategies and deliver value.
Skills
About meltwater
meltwater.comMeltwater is a global SaaS company that provides AI-powered media, social, and consumer intelligence to help organizations monitor and analyze news and online conversations. Its platform aggregates news, social media, and public data to deliver media monitoring, social listening, PR measurement, competitive and consumer insights, influencer identification, and reporting. Meltwater serves PR, communications, marketing and insights teams with dashboards, alerts and workflow tools to measure impact and guide strategy. The company emphasizes AI-driven analysis, broad channel coverage, and integrations to support reputation management and data-driven decision making.
About meltwater
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for meltwater.
Salary
$100k – $130k
per year