meltwater
The Enterprise Client Success Executive drives value and fosters long-term partnerships with key clients by aligning their business objectives with the company's solutions. This role focuses on the post-sale lifecycle, ensuring customer success through strategic account management, adoption monitoring, and proactive communication. The position requires collaboration with internal teams to secure renewals, identify growth opportunities, and advocate for customer needs to drive continuous improvement.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2001
Meltwater is a global SaaS company that provides AI-powered media, social, and consumer intelligence to help organizations monitor and analyze news and online conversations. Its platform aggregates news, social media, and public data to deliver media monitoring, social listening, PR measurement, competitive and consumer insights, influencer identification, and reporting. Meltwater serves PR, communications, marketing and insights teams with dashboards, alerts and workflow tools to measure impact and guide strategy. The company emphasizes AI-driven analysis, broad channel coverage, and integrations to support reputation management and data-driven decision making.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for meltwater.
meltwater didn’t post a salary, so this is our estimate from similar listings.
29% below the average for this role