Relias
The Enterprise Client Success Manager owns the post-sale customer lifecycle for an assigned portfolio of Enterprise accounts, driving adoption, value realization, and commercial renewals. This role involves translating client priorities into actionable success plans, maintaining multi-stakeholder relationships, and mitigating risks to ensure retention and revenue outcomes. Success requires strong business judgment, analytical capability, and commercial fluency to coordinate internal specialists and lead renewal processes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Relias.
33% below the average for this role