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© All Rights Reserved. ApplyBlast.com
Questrade Financial Group
The Enterprise Collections Operational Lead/Dialer Manager is responsible for the strategy, configuration, and optimization of outbound and inbound dialer platforms to support Collections Operations. This highly analytical role involves monitoring dialer systems in real-time to maximize agent utilization, ensure SLA compliance, and drive data-backed strategic decisions. The position serves as the primary bridge between collections strategy, operations, and technology teams while ensuring regulatory compliance.
Questrade is a Canada-based online brokerage that provides self-directed trading and managed investment solutions for retail investors. It supports registered accounts (RRSP, TFSA), margin and cash accounts, and offers trading in equities, ETFs, options and fixed income via web and mobile platforms. Questrade also operates Questwealth Portfolios (a robo-advisor/managed portfolio service) and supplies research tools and educational resources. Investors choose Questrade for its competitive fees, user-friendly platforms, and alternatives to big-bank brokerage offerings.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Questrade Financial Group.